Foster Careline is an independent fostering agency based exclusively in the North East of England. The company was established in 2013 to provide safe, high quality, child-focussed, family-based care for children and young people who are looked after by Local Authorities. We recruit, train, assess, approve and support foster carers to promote a positive family life and achieve the best possible outcomes for children and young people. This Statement of Purpose has been written in accordance with
Foster Careline Statement of Purpose is designed for a wide readership including:
This Statement of Purpose provides children, young people, parents, carers, staff and other professionals with information about us and the services and facilities we provide, including:
Our Statement of Purpose is reviewed annually by the Director and the Registered Manager.
Our Mission Statement
To create safe, nurturing and child centred family environments where children are respected and listened to as individuals and encouraged to be the best they can.
Status & Constitution
Foster Careline, an independent fostering provider [IFP], is a private limited company registered under the Companies Act 2006 Foster Careline is owned by Five Rivers Childcare Ltd. Who has a Board of Directors. The Directors meet every month and are responsible for the corporate governance of the company, as well as determining and reviewing the company’s:
In doing so, the Board fulfils the statutory duties and responsibilities for directors of a registered company and ensures that all matters are reviewed regularly and in a planned way.
Our Team & Values
We are a socially conscious company; working within an ethos of equality and diversity based on clear goals and aims. We actively work towards countering bullying and creating a culture which positively encourages acceptable behaviour. At Foster Careline, we aim to provide the best possible care and support to children and young people who are living away from their families. Together with our foster carers, we work with great determination to promote wellbeing, safety and positive outcomes in a culture of participation and engagement.
At Foster Careline, we work as a team and value the contributions of all of our staff, young people and foster carers. Everyone works together to achieve the best for children and young people and to help them establish a good family life where they can be safe and well cared for, whilst maintaining appropriate links and relationships with their family of origin. Although there may be many different roles in the team, all are valued for the contribution they make to children’s lives. Our principles are traditional and simple – good quality family placements based on careful matching between foster carers and young people. Our services are modern, creative and innovative and built around best practice models.
Above all, we value a transparent, open minded and child focused approach to foster care. We work with respect and support for others in all we do and are professional and accountable at all times in our practice.
We aim to:
Foster Careline is committed to the highest possible standards of care and ensure that our practices comply with:
We offer a range of placement options for children in line with their identified needs and plans. Placements can be:
We work hard to ensure that our placements are carefully matched so that the identified needs of each child and young person will be met by a foster carer with the necessary skills and experience to meet those needs. We carefully ensure that we take a child’s identity into account and match this with foster carers who can help the child celebrate their uniqueness. In depth discussion takes place to ensure an appropriate match is made. Wherever possible, the wishes of the child are sought and information about the fostering family is given to them. The needs of any other children placed or living in the household are considered and their social workers are consulted about the possibility of the placement. An introductory visit to further inform the potential placement would then be ideal. Any perceivable gaps in the match between child and fostering family are addressed at the earliest opportunity. Foster Careline recognises that the best outcomes for children are achieved through a careful matching process and enduring placement stability. We do not, therefore, make any emergency or unplanned placements.
Foster Careline has developed a Children’s Guide with details of what a young person can expect during their time with our fostering families. The Children’s Guide also informs of the complaints procedure and how to access an independent advocate. We aim to continue to develop dialogue and participation with children and young people as we recognise their importance in helping us to shape our services. We involve children and young people in:
Support for Fostering Families
Our commitment is to provide fostering families with the very best support possible enabling them in turn to give the finest care and the most promising life chances to children. Our support to foster carers includes:
Foster families attend their reviews and participate in discussions about their past year and future training and development needs.
Learning and Development for Foster Carers
Foster Careline provides foster carers with professional training throughout their career with us. This is designed to meet carers’ specific needs and learning styles and provides a framework for continuous development. We are passionate about learning and development and we expect our carers to be too. All foster carers will be supported to complete:
Foster Carer Recruitment Foster Careline is committed to the recruitment of foster carers who can meet the diverse needs of children and young people, through the provision of high quality care. All prospective foster carers who make an enquiry are subject to the following process:
The applicant(s) is/are also required to have a medical examination completed by their GP and the report is forwarded to Foster Careline Medical Advisor for comments about the applicant(s) health and any possible implications for the fostering task.
The Fostering Panel
Foster Careline has a fostering panel with agency representatives and independent members in its central list who meet to consider all applications from prospective foster carers:
The Panel makes recommendations that are confirmed, or not, by the Independent Agency Decision Maker (ADM).
The Panel strives to see all foster carer annual reviews, however, first and forth foster carer annual reviews are always presented to the Panel. Foster carers are invited to attend the Panel when their annual review is presented to ensure feedback on the fostering task and to answer any questions the Panel may have with regard to agency support/systems and foster carer competence issues.
The Fostering Panel also advises on the policies and procedures of the agency, oversees the standard of assessments and provides advice and information on broader, subject related, matters.
An annual report is compiled by the Panel Advisor and a Panel Profile is available for foster carers, applicants and young people.
Complaints and Representations
Foster Careline Representations and Complaints Procedure places an emphasis on resolving complaints at a local level. Stage 1 is informal problem solving. Records of investigations and outcomes of complaints resolved informally are held on file for inspection by Ofsted and other regulatory bodies.
All children/young people placed with Foster Careline foster carers are informed of the organisation’s Complaints Procedure via a Children’s Guide and an individual Complaints Form, which sets out a clear diagram/process of how to complain.
All foster carers, staff and children’s/young persons’ social workers are also provided with information about Foster Careline complaints procedures.
Stage 2 complaints are those where resolution at Stage 1 has not been possible, or where a complainant has elected to invoke Stage 2 of the procedure direct. Complaints of this nature are dealt with by the Registered Manager and if appropriate, independent Social Workers are appointed to carry out formal investigations.
Foster Careline Representations and Complaints Procedure has scope for a complainant, if dissatisfied by the response in Stage 2, to request that the matter be referred to the Responsible Individual – Stage 3.
Summary details of complaints and their outcomes are filed confidentially and can be provided upon request.
Management Structure and Staffing
There is 1 Director of Foster Careline. She forms part of the Board of Directors. The Board meets on a quarterly basis to consider Agency management, development, and finance and strategy issues.
Martin Leitch: Responsible Individual
Jan is responsible for the strategic and business management and the overall development of the Agency. She is responsible for the day-to-day operations, overseeing: HR, data protection, staff recruitment and development. She is also the Agency Decision Maker.
Camilla Hunter: Registered Manager
Camilla is responsible for managing the social work services, support services and foster carer development including the recruitment, assessment and training of foster carers and for the development of services to children and young people. She ensures that the company adheres to regulatory and statutory requirements. Camilla is also the Panel Advisor.
Who is responsible for the set up and running of administration at the Agency. She ensures that a high standard of communication and administrative support is maintained at all times.
Supervising Social Workers x 2
The Supervising Social Workers are responsible for the supervision and support of foster carers, ensuring they are provided with a high level of support and that children and young people placed with our Agency are receiving an exemplary standard of care.
Fostering Support Worker
Who works with the Registered Manager and the Supervising Social Workers in providing support which is tailored to meet the additional needs of the fostering families and providing direct work with children and young people.
Additional sessional staff
Independent IRO Who is responsible for monitoring, appraising and reviewing how the agency promotes best possible outcomes for children; that policies and procedures are consistent and cover statutory responsibilities, meet Fostering Standards and reflect best practice.
Who is responsible for the coordination and delivery of the learning and development needs of the staff and carers. As an Agency which is passionate about learning and development, we also offer placements for final year Social Work students and are proud of our close links to the local Universities. In addition to the team, Foster Careline commissions work through service level agreements with retained specialist providers of:
Foster Careline has robust recruitment policies ensuring equality and diversity, compliant with LSCB procedures and Working Together 2018. We recruit staff suitable to work in a fostering agency. All social work staff hold a recognised social work qualification and maintain their HCPC registration. All staff, whether directly employed on a service contract or providing services under a service agreement, are subject to the full range of enquiries including:
All staff working for Foster Careline are provided with a staff handbook and a tailored induction to their post. All staff working for Foster Careline, on a permanent, part-time or self- employed basis are covered by appropriate professional indemnity insurance and all have role profiles, access to a pension scheme and contracts of employment. Foster Careline insurance liabilities cover is in line with Local Authority contractual requirements.
Foster Careline continuously improves its services. To make sure there is a robust quality standards framework reflective of the Fostering Services Regulations 2011, the Fostering Director, Quality Assurance Manager and the Registered Manager monitor the work done and make changes for improvement where they are required. The following mechanisms are in place to monitor and evaluate the service: